Terms & Conditions
Acceptance of the Terms
By accessing and using our platform (Lotto Social Casino), you agree to be bound by these Terms & Conditions ("Agreement"). This Agreement sets out the terms under which we provide access to our services, including but not limited to our lottery syndicates, instant-win games, and other features. If you do not accept these Terms, please refrain from using our platform.
Eligibility Requirements
You must be at least 18 years old (or such higher age as required by the laws of your jurisdiction) to use our platform and services. By continuing to use our site, you confirm that you meet this eligibility requirement and agree to provide accurate information regarding your age and identity.
Minimum Age Requirements
We reserve the right to verify your age at any time. You may be asked to provide proof of age or identification when requesting withdrawals or participating in certain activities on our platform.
Geographic Restrictions
Our services are intended for individuals located within jurisdictions where online lottery syndicates, instant-win games, and other similar products are permitted by law. We reserve the right to restrict access to users from specific countries or regions due to local laws or regulations.
Account Registration Rules
When creating an account with Lotto Social Casino, you agree to provide accurate and complete information about yourself. You must use your actual name and not misrepresent your identity in any way. Multiple accounts are prohibited; please see our "One-account-per-user policies" section for more details.
Identity Verification and KYC
As a part of our onboarding process, we reserve the right to request identification documents from you at any time. This is to verify that you meet our minimum age requirement and to ensure your identity accuracy. Please note that we may also use this information to comply with anti-money laundering (AML) regulations.
Account Accuracy Obligations
You must keep your account information accurate, up-to-date, and complete. You agree not to misrepresent any facts or circumstances related to yourself when using our platform.
Account Security Responsibilities
It is your responsibility to maintain the security of your account login credentials and password. Lotto Social Casino assumes no liability for unauthorized access resulting from a breach of these security measures.
Login Credentials and Password Protection
You are solely responsible for ensuring that your logins credentials (e.g., username, password) remain secure at all times. We will never request your login information via email or other communication channels. If you suspect any unauthorized use of your account, please contact our support team immediately.
Restricted Behaviour and Prohibited Activities
Please note the following restricted behavior and prohibited activities:
We reserve the right to take disciplinary action against users who engage in these behaviors.
Bonus and Promotion Rules
All bonuses, free spins, and other promotional offers have specific terms and conditions. These terms will be communicated via our website, email notifications, or within your account dashboard. You agree that by claiming any bonus or promotion you accept the applicable rules.
Wagering and Gameplay Conditions
When participating in games or using features on Lotto Social Casino, please note that there may be wagering requirements attached to bonuses or promotions. These are clearly outlined in our website's terms for each specific offer.
Bonus Abuse Prevention
We actively monitor activity related to bonus abuse (e.g., "chip dumping," multi-account abuse). Any attempts to exploit this system will result in disciplinary action, including account restriction and potential withdrawal of any associated funds.
Responsible Gambling Expectations
As an operator of a regulated online gambling platform, we take responsible gaming seriously. We expect users to follow these guidelines:
If you believe you are experiencing problem gaming behavior, please contact our support team for assistance.
Self-Exclusion and Account Restrictions
You may request a voluntary exclusion from accessing your account for a specified period. This will not affect any outstanding winnings. When reactivating access to your account after self-exclusion, please note that all deposited funds (less withdrawn amounts) will be used as set-off against losses.
Game Fairness and RNG Systems
All games offered on our platform utilize certified random number generators (RNGs). These systems are audited by independent third-party organizations. The results of these audits are publicly available to ensure fairness in gameplay.
Technical Interruptions or Voided Gameplay
In rare instances, technical issues may occur. In such cases, we will take reasonable efforts to restore functionality as quickly as possible. However, any resulting voiding or invalidation of transactions or gaming activities shall be final and binding.
Suspension or Closure of Accounts
We reserve the right to suspend or close accounts due to:
Please note that in cases where an account is closed, you will lose any unwithdrawn funds.
Intellectual Property and Platform Ownership
Lotto Social Casino retains all intellectual property rights (including but not limited to trademarks, trade dress, copyrights) for our platform, its content, games, and associated features. Use of our site does not grant permission to use or reproduce these assets in a manner inconsistent with applicable law.
Limitation of Liability
Under no circumstances will we be liable to you or any third party for consequential losses (including but not limited to emotional distress, punitive damages) arising from the use of Lotto Social Casino and its services. In no event shall our liability exceed €500.
Modification of Terms
We may update these terms at our discretion. It is your responsibility to review this document regularly for changes to policies or conditions.
Contact or Support Guidance
For questions about specific offers, gameplay, account access, or any other query related to Lotto Social Casino and its services, please contact us through our designated support channels (email, phone number).
We provide all of the information on this site as is without warranty of any kind. We do not assume responsibility for your financial situation due to using the product and in no way offer "guaranteed payouts" or suggest you will win money.
Our aim at Lotto Social Casino is to maintain a trusted environment with clear terms, we look forward to welcoming you aboard and wish you fair play!
